Privacy policy

As part of its business activities, Creatis, a company registered with the rcs trade and companies register under the number siren, with its registered office at address, is likely to process the personal data of users of the website accessible at /en/.

The present document constitutes the personal data protection policy implemented by Creatis and is intended to provide information on the commitments and practical measures taken to ensure that personal data is respected and protected.

The present policy may be modified in accordance with legal and regulatory developments, as well as with the doctrine of the Commission Nationale de l'Informatique et des Libertés (CNIL).

If you have any questions, please contact us:

• By phone:phone
• By email:mail
• By post:address

The notion of "personal data" refers to any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to that person (hereinafter referred to as "personal data"). The personal data that may be collected when you communicate directly with us include: data relating to your identity, such as your title, surname, first names, address, telephone number (fixed and/or mobile), fax number, e-mail addresses, etc., data relating to your personal, family, economic and financial situation,

This data may be collected via our contact form.

Personal data may also be collected indirectly, without you providing it to us. This involves browsing information such as cookies. Each form limits the collection of personal data to what is strictly necessary, and indicates whether replies are optional or compulsory by means of an asterisk. If you do not wish to provide such information, you may not be able to access certain services or features of our website.

Creatis collects and uses users' personal data for the purposes of its activity and in particular for the following purposes:

• To respond to your requests for contact and information about Creatis services,
• To enable the commercial and administrative management of the Creatis website,
• To respond to your requests for information about Creatis news.

If you have given your consent at the time of data collection, promotional emails may be sent to you offering news, promotions, etc. You may request to be removed from the Creatis mailing list at any time by clicking on the unsubscribe link.

Creatis undertakes to collect your personal data only for the precise, explicit and legitimate purposes mentioned above and not to process this data in any way incompatible with these purposes.

In accordance with current regulations, this processing of personal data is recorded in Creatis' register of processing activities.

Within the framework of a strict policy of access and confidentiality management, only recipients duly authorized by Creatis may access the information you may have communicated to us.

Access to personal data is limited to: authorized Creatis staff in the performance of their duties,

Our subcontractors within the framework of signed contracts (i) mentioning their obligations in terms of data security and confidentiality protection and (ii) specifying in particular the security objectives to be met.

Under no circumstances will personal data be passed on to third parties for advertising or promotional purposes without your prior consent.

As part of Creatis' mission and in order to optimize the quality of its services, the personal data referred to above may be transferred outside France and/or to countries that are not members of the European Economic Area.

In compliance with the purposes for which the personal data was initially collected or for which you have subsequently expressly consented, the information recorded may only be communicated to the following recipients: to ovh, the hosting service provider, whose head office is located in France, to subcontractors that Creatis may call upon in the performance of its mission.

The contact details of these subcontractors may be communicated on request to the following address: mail

Creatis only keeps your personal data for as long as is necessary for the purposes for which it was collected and in compliance with current regulations.

Personal data is kept for a period of 3 years from the date of collection, or after the last contact from you if applicable (for prospects), or from the end of the commercial relationship with you (for customers).

Creatis takes great care to protect and secure the personal data you have chosen to communicate to us and has taken the necessary physical, electronic and organizational protective measures to prevent any loss, misuse, damage, destruction or disclosure of personal data.

If your personal data is transferred abroad, we inform you that this is governed by the European Commission's standard contractual clauses, which the CNIL has previously recognized as guaranteeing a sufficient level of protection for the privacy and fundamental rights of individuals.

For information on cookies, please consult our /en/cookies policy.

In accordance with the regulations applicable to personal data, including in particular the European regulation on the protection of personal data and law no. 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms, you may exercise your right to access, unsubscribe, portability, limitation of processing, opposition, rectification or deletion of personal data concerning you by sending an e-mail to mail

You also have the right to refer the matter to any competent supervisory authority, such as the Cnil, if you consider that the processing of your personal data infringes the requirements of the applicable regulations on personal data.

Creatis has appointed a Data Protection Officer (dpo).

This appointment takes effect on date.

For any information or to exercise your rights concerning the processing of personal data managed by Creatis, please contact its data protection officer (dpo) at: mail